Store Manager: San Marcos

  • San Marcos, Texas
  • Full-time
  • Retail

Job Description

A Store Manager is to ensure that all sales and profit goals established are met and exceeded by hiring, training, and managing the performance of a retail store staff to company standards in regards to service, merchandising, and operations. They are to create a team that can bring an elevated client experience at all times.

Role and Responsibilities

  • Full accountability of driving sales ensuring the team executes one on one customer service expectations consistently and sales plans are met
  • Improves profitability of store by controlling all controllable expenses and minimizing inventory shrinkage
  • Hire, Train, Motivate and Retain top talent to secure strong succession on all levels
  • Set annual goals for all direct reports and develop through coaching, feedback, follow up, action planning and if required, formal performance counseling
  • Drives client relationships through management of client books, appointment setting and strong outreach skills
  • Plans and executes in-store events to drive sales
  • Ensures visual directives and standards are maintained
  • Meet all Corporate and Regional deadlines

Leadership Skills

  • Ownership and accountability practices
  • Innovative and ability to collaborate with teams
  • Strategic planning
  • Ability to lead by example
  • Strong communication skills across all levels and departments

Qualifications and Education Requirements

  • High school diploma or equivalent,.
  • At least three years of supervisory experience in the apparel industry with a proven track record of driving sales and excellence in customer service.
  • Full understanding of store operations and prior experience managing a retail location and a sales team.
  • Experience with hiring, training and performance management.
  • Computer skills to include a retail point-of-sale software system and Microsoft Word, Excel, and Outlook.
  • Must be able to lift, carry, or otherwise move objects weighing up to 15 pounds when merchandising sales floor using ladders or stairs.
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