Assistant General Manager: Meatpacking

  • Meatpacking, New York, New York
  • Full-time
  • Retail

The Assistant General Manager role is in place to ensure that all operational duties and practices are met and managing the performance of a retail store staff to company standards in regards to service expectations, merchandising standards and operational compliance. They are a support to the store manager in all areas of the business and must lead by creating an in-store elevated client experience at all times. Assistant General Manager reports to the Flagship General Manager.

Role and Responsibilities

  • Meet all operational duties and practices
  • Drive sales by ensuring the team executes one on one customer service expectations consistently elevating the client experience
  • Improve profitability of store by controlling all controllable expenses and minimizing inventory shrinkage
  • Make sound decisions and assume full accountability of store in the absence of the store manager
  • Hire, Train, Motivate and Retain top talent to secure strong succession on all levels
  • Set annual goals for all direct reports and develop through coaching, feedback, follow up, action planning and if required, formal performance counseling
  • Drive client relationships through management of personal and store client books
  • Plan and execute in-store events to drive sales
  • Ensure visual directives are executed and standards are maintained
  • Meet all Corporate and Regional deadlines

Leadership Skills

  • Ownership and accountability practices
  • Leads by example
  • Sense of urgency
  • Good judgment skills
  • Strong communication skills across all levels and departments

Qualifications and Education Requirements

  • High school diploma or equivalent, college preferred
  • At least two years of supervisory experience in the apparel industry with a proven track record of driving sales and excellence in customer service
  • Full understanding of store operations and prior experience managing a retail location and a sales team
  • Computer skills to include a retail point-of-sale software system and Microsoft Word, Excel, and Outlook
  • Must be able to lift, carry, or otherwise move objects weighing up to 15 pounds when merchandising sales floor using ladders or stairs
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