Creative Operations Manager

  • New York, New York
  • Full-time
  • Creative
  • dvf-19673

The Creative Operations Manager’s role is to oversee all projects needing the creative team’s support. This includes but is not limited to: visual merchandising, e-commerce, digital marketing, brand collateral and brand campaigns.  This role is a key liaison for the Creative Department across the organization as well as communicating with external vendors.


This includes managing project intake from cross-functional directors and ensuring briefs are complete and all teams are aligned on desired output, timelines and budgets. This role is also responsible for working with/managing all external vendors utilized by the creative department, managing any budgets associated with a project and submitting invoices.


This role will need to proactively communicate and propose solutions to both internal and external vendors. A key sense of organization, pro-active communication, allocating resources, as well as tracking volume of intake—will be pivotal in the success of this role.


This role will partner closely and co-manage and mentor the Junior Producer for the department. Delegate and help facilitate “run-the-business” needs that the Junior Producer can own ie: E-Commerce Product work-cycle, meeting milestone calendar, standard invoices (ie: e-comm), call-sheets.


  • Manage Creative Services Requests/Produce: Manage intake and prioritization of creative work, collaborating with business owner and lane creative lead. Estimate scope of work and timelines. Collaborate with business owner and creative lead to resolve capacity and budgets. Own recaps and weekly status of projects, provide clear bird’s-eye visibility on project status to business owners.
  • Improve Processes: streamline workflows, support partners in milestone input/output tracking, improve clarity & communication, propose cost-saving efficiencies, monitor bandwidth against project requests. Research new vendors, talent etc…as the company scales.
  • Manage & Produce Brand Campaigns: 

    -Campaign Production Ensure all creative milestones are tracked to, communicate to owners for input and outputs needed to keep project on time. Partner with Junior Producer to facilitate all meetings. Manage outreach for all editorial photoshoots (models, hmua, photographers, negotiate all agent conversations, locations—partner with production crew for permits, scouting, catering etc…). Manage contracts for all vendors and talent.

    -Manage Budget Collaborate with Creative Lead on available budget during Pre-Prod. Ensure all holds and talent leads are being tracked to budget during Pre-Prod process. Submit and file all editorial invoices, track to overall budget.


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